It is a recognized fact that it is difficult to collect debts. It is precisely because of this that many sales people think that this is to ask others to do things when they go to the customer to collect the arrears. It depends on the face of others to act, thus causing them to have no sigh of confidence. If they do not go into battle, they will show some degree of cringe. . When I saw the customer, I was shy and answered, and I was pleading for the understanding and support of the other party. It seems that the customer who is losing money is not the customer who owes money, but it is herself. Because of this kind of mentality, let customers feel that you are bullied, and then deliberately martyrdom, set up evasive obstacles or even refuse to pay.
1. Adjust your mindset: I will collect your arrears. I have a thousand reasons.
If you want to get a good result from your account, you must set your own posture. So when you see the first sentence of the arrears customer, you have to establish your dominant mentality. It should usually be emphasized that I have supported you and I have paid a price. Such as: "Your man is not doing this business, how much has it cost me to convince the finance department!" Especially for customers who have poor payment, they don’t have to chill with him for too long, they should rush to him. Before you express your strength or complain, tell him straight away that the purpose of your visit is not to ask him to place an order with himself, but that he should pay you a sum of money and come for a special trip. Can't give the other party any chance to let him take the initiative and do a good job of how to deal with your mental preparation in time.
Some sales people think that pushing too tight and too urgent will make customers unpleasant and affect the future business cooperation between the two parties. If you think so, you will not only receive the arrears, but you will not be able to cope with future cooperation. It is important to know that the more money the customer owes, the more difficult it is to pay, and the easier it is to turn to another company to purchase the goods, the less you can stabilize the customer, so it is the best policy to step up the collection.
2, firm confidence, let the arrears customers eliminate any thoughts of dragging, dragging, pushing, hiding.
In view of the harsh conditions of bank loans, it is quite difficult to guarantee payment. Therefore, many customers may dream of empty gloves and white wolves. They think that debt is a kind of skill and a performance of strong insurance ability.
How can I recover my payment debt?
Tip 1: You must first adjust your mentality and firmly believe in your account.
Tip 2: Do a good risk assessment and make the worst plans
Tip 3: Do a good job in overall planning, collect good evidence, and sign the contract
Tip 4: When you ask the dealer to ask for the payment, don't see that he has the customer to leave, you should go up and explain in time.
Tip 5: Continue to talk about cooperation before you can recover the arrears, otherwise your debt will not be returned.
Tip 6: Always pay attention to the debtor’s movements. If the debtor intends to transfer the company to others, it must prevent the legal person from changing.
Tip 7: Learn to use the clever relationship to put pressure on the debtor